Terms and Conditions for Amazon Lubricants
Welcome to Amazon Lubricants Australia! By accessing and using our website, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase on our site.
1. General Information
- Website Ownership: This website, located at www.amazonlubricants.com.au, is owned and operated by Amazon Lubricants Australia, based in Dandenong South, VIC.
- Acceptance of Terms: By accessing or purchasing from this website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please discontinue use of the site.
- Modifications: We reserve the right to change these Terms and Conditions at any time. Updated terms will be posted on this page, and your continued use of the site signifies your acceptance of these changes.
2. Products and Pricing
- Product Descriptions: We aim to provide accurate information about our products, including specifications, pricing, and availability. However, we do not guarantee that product descriptions or other content on the site are complete or error-free.
- Pricing: Prices displayed are in AUD and include GST (Goods and Services Tax) where applicable. Prices are subject to change without notice.
- Product Availability: Some products may be out of stock or unavailable. If an item is unavailable, we will contact you to offer a replacement or issue a refund.
3. Orders and Payment
- Order Acceptance: Placing an order on our site does not guarantee acceptance. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or if we believe the order violates these Terms.
- Payment: Payments are processed securely through gateways, including credit cards, PayPal, and other available methods. By submitting your payment details, you agree to pay for the products in full.
- Order Confirmation: Once an order is placed, you will receive an email confirmation. If there are any issues with your order, we will contact you as soon as possible.
4. Shipping and Delivery
- Shipping Locations: We ship products within Australia only. International orders are not accepted.
- Shipping Costs and Times: Shipping fees and estimated delivery times are displayed during checkout. Actual delivery times may vary depending on location, shipping provider, and any unforeseen delays.
- Delivery Issues: If there are any issues with delivery, such as delays or damaged items, please contact our customer service team for assistance.
5. Returns and Refunds
- Return Eligibility: You may return products within 14 days of purchase if they are unopened, unused, and in original condition. To initiate a return, please contact our support team.
- Refunds: Once the returned item is received and inspected, we will process a refund to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
- Damaged or Defective Products: If you receive a damaged or defective product, please notify us within 7 days of receiving the item, and we will arrange for a replacement or refund.
6. Warranty and Disclaimer
- Product Warranty: Our products may include manufacturer warranties, which vary based on the product type. Refer to product packaging or the product page for specific warranty details.
- No Additional Warranties: We provide our products as-is without any additional warranties, express or implied, except as required by Australian Consumer Law. We do not guarantee that our products are fit for a particular purpose beyond what is outlined by the manufacturer.
- Australian Consumer Law: Our products come with guarantees that cannot be excluded under Australian Consumer Law. You may be entitled to a replacement or refund for major failures and compensation for foreseeable loss or damage.
7. Limitation of Liability
To the fullest extent permitted by Australian law, Amazon Lubricants Australia will not be liable for:
- Any indirect, incidental, or consequential damages arising from your use or inability to use our website or products.
- Any loss, theft, or misuse of your personal data, unless caused by our negligence.
- Any unauthorized access to or alteration of your data transmissions.
8. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of Amazon Lubricants Australia and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works based on our content without our explicit permission.
9. Privacy and Cookie Policy
- Privacy: Your personal information is collected and used in accordance with our Privacy Policy, which explains how we protect your privacy and data rights.
- Cookies: Our website uses cookies to improve your shopping experience. By using our site, you consent to the use of cookies as described in our Cookie Policy.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from your use of this site or our products will be subject to the exclusive jurisdiction of the courts of Victoria.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: sales@amazonlubricants.com.au
- Phone: +61 403 862 750
- Address: 13 Abbotts Road, Dandenong South, VIC 3175, Australia
- Office Hours: Monday to Friday, 9:00 AM to 5:00 PM (AEST)